And what about hold requests for items that we have on our shelves? Well, those have to be retrieved and scanned, too! Some will stay at La Plata for our customers, while others will be placed in the appropriate branch bin (once they are emptied!) to be picked up by our delivery driver the next morning.
Only after the above tasks are completed can we actually begin to prepare for the afternoon curbside appointments. We check our daily appointment report and begin placing the appropriate items for each customer in the corresponding appointment time slot on the tables.